Q：Products are in stock? How long can you deliver?
A：Our inventory is mainly semi finished products and raw materials and a small amount of finished goods. Small batch delivery needs 2-3 week, mass delivery takes 4-5 weeks.
Q：Can be a little cheaper？
A：Our company is an independent research, development, production enterprises, We produce the high quality products, the price is more or less higher than the poor quality low-priced products.
To ensure the products with zero defects, we pay attention to the EMC test, material specification,Produce process control, all the products have passed 45-120 minutes of high temperature test in the oven of 75
degrees, and 72 hours online aging test.
Q：How long is the warranty and after-sale service?
A：Quality assurance: In the case of product quality issues, damage cause by normal use and in the
warranty period,free repair, and we bear the freight; Beyond the warranty period, or because of the
damage caused by improper use (such as privately disassembly components, the appearance damage,
the surface of the glass scratch) is not in the scope of free repair, reasonable material charges is need,
or consider the high cost of repair shall be scrapped.
Q：The LCD screen can be exported directly? what certification could provide ?
A：Liquid crystal products comply with the RoHS standard, can be directly exported. All the products pass
the CE, FCC, SGS certification.
Q：What kind of packaging? The transport process will not be damaged?
A：Our products are packaged into two categories, one is made for the liquid crystal display: inner
package is a standard foam boxes, outer packaging is the corrugated carton; Another is for the LCD
Module: inner package is divided into small independent unit of carton by the paper knife, corrugated
cartons for outer packing. Can guarantee the safety of the express logistics transportation.
Q：Could you provide the product drawings and the factory inspection report?
A：We could provide the product drawings and the factory inspection report.
For the energy saving and environmental protection, We propose to minimize the use of paper documents, more use of electronic document storage.
Q： A color screen sales?
A：At present, our TFT color screen is mainly used in the field of industrial control, the main is of 4.3 inch -10.1 inch; In addition, we has established a long-term collaborative relationship with Ampire Co., Ltd. and
Jiangmen Yeebo Semiconductor Co., Ltd. and Shenzhen Tianma Micro-electronics Co., Ltd..
Q：The product specification is in Chinese or English?
A：There are two version of product specifications: Chinese and English.
Q：Can we customize products? How many charges?
A：The LCD screen can be customized, customized products have the minimum purchase quantity
Mold fee for all kinds of products are not the same, the general principle is:
LCD mold fee category: TN was low, STN was high; generally, do not suggest to customize the LCD panel of TFT color, but we could accept FPC cable physical size changes, and different modes of communication, and terminal interface customization.
Under the condition of same size, the low dot-matrix, the lesser display content, the lower mold fee; the
high dot-matrix, the more display content, the higher mold fee. Ordinary flat backlight LGP is free of mold charges, need to do a wall of backlight LGP, is charges.
Q: How many workers in your factory?
Q: Are you factory or trading company?
A: Production type
Q:What’s the lead time?
A: About 3 to 8 weeks.
Q: What’s your market? Domestic or export? What percentage for export?
A: Our market are both in domestic and export.Export was in 60%.
Q: What’s the payment term?
A: 100% T/T in advance or T/T 30%,the balance before shipment.
Q: What’s the MOQ?
A: The MOQ is depend on the products.
Q: Do you have english carton?
A: Yes,we have.
Q: Are you open for OEM?
Q: How big is your plant size?
A: About 20000 square meters.
Q: Do you have E-catalog?
A: yes, we have.
Q: When is your company founded?
Q: How do you make QC control? Internal or third party?
A: Internal control,all products have to pass strict inspection before they go out.